Terms of Service
Welcome to Whale Expansion E-commerce Co., Limited (“we,” “us,” or “our”) and our website https://lpkuda.com/ (the “Site”), an authorized retailer of NIKE brand footwear. These Terms of Service (“Terms”) govern your access to and use of the Site, including all purchases of products, content, features, and services offered on or through the Site. By accessing, browsing, or using the Site (whether as a visitor or a customer who places an order), you (“you” or “User”) agree to be bound by these Terms, as well as our Privacy Policy and Refund Policy (incorporated herein by reference). If you do not agree to these Terms, please do not use the Site.
1. Eligibility to Use the Site
- To use the Site and place an order, you must be at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into a binding contract. If you are using the Site on behalf of a business, you represent and warrant that you have the authority to bind that business to these Terms.
- You may only use the Site for lawful purposes and in accordance with these Terms. We reserve the right to refuse access to the Site or cancel orders if we reasonably believe you do not meet these eligibility requirements.
2. Account Registration
- Optional Account Creation: You may browse the Site without creating an account, but to place an order, you may need to register for a user account (“Account”). When creating an Account, you must provide accurate, complete, and up-to-date information (e.g., name, email address, shipping address) and maintain this information as it changes.
- Account Security: You are responsible for maintaining the confidentiality of your Account credentials (e.g., username, password) and for all activities that occur under your Account. You must notify us immediately at [email protected] if you suspect any unauthorized use of your Account. We are not liable for any loss or damage resulting from your failure to protect your Account credentials.
- Account Termination: We may suspend or terminate your Account at any time, with or without notice, if we believe you have violated these Terms (e.g., fraudulent activity, misuse of the Site) or for any other legitimate business reason.
3. Product Information and Orders
3.1 Product Details
- All NIKE footwear sold on the Site is officially authorized by NIKE, and we make reasonable efforts to ensure that product information (e.g., descriptions, images, sizes, prices, availability) is accurate and up-to-date. However, we do not warrant that product information is error-free:
- Pricing Errors: In the event of a pricing error (e.g., incorrect display of price due to technical issues), we reserve the right to cancel orders placed at the incorrect price, even if the order has been confirmed. We will notify you promptly if such a cancellation occurs.
- Availability: Product availability is subject to change without notice. If a product you ordered becomes out of stock after order confirmation, we will notify you and issue a full refund within 3 business days.
- Size and Fit: While we provide size charts for reference, slight variations in fit may occur due to product design. We recommend reviewing product-specific size guides and contact customer support (via phone: +852 15959533357 or email: [email protected]) if you have questions about sizing.
3.2 Order Placement and Acceptance
- Order Process: When you place an order on the Site, you submit an offer to purchase the selected product(s) at the listed price. This offer is not binding on us until we confirm acceptance of the order (via email with an order confirmation number).
- Order Cancellation: We may cancel an order before shipment for reasons including (but not limited to) product unavailability, pricing errors, suspected fraud, or non-compliance with these Terms. You may cancel an order before shipment by contacting customer support—once shipped, orders cannot be canceled (see our Refund Policy for return options).
- Payment: You agree to pay the full amount of the order (including product prices, shipping fees, and applicable taxes) using the payment methods accepted on the Site (e.g., credit card, PayPal). All payments are processed securely by our third-party payment providers, and we do not store your full payment details (see our Privacy Policy for more information on data security).
4. Shipping and Delivery
- Shipping Locations: We currently ship to [specify regions, e.g., Hong Kong, Mainland China, select international destinations]—please check the Site’s